These hotels may also be interesting for you. Show more Interesting hotels nearby Secrets Aura Cozumel The only adults resort in Cozumel, to offer Unlimited-Luxury amenities.// El nico resort para adultos en Cozumel que. Secrets Aura Cozumel is located in Carretera Costera Sur Km.12.9, 77600, Cozumel, Mexico. Guests received no warning that contraction would be going on during their stay, the work began early in the morning and continued late into the night, and many guests, having booked their suite well in advance, arrived to find their room was unavailable, and they were moved to a different, sometimes inferior room or, worse still, a different resort all together. Secrets Aura Cozumel - Cozumel, Quintana Roo, Mexico Luxury Hotels, Palaces, Resorts & Villas Worldwide 21.6K subscribers Subscribe 7 Share 3. While this obviously represents a temporary problem, and it's fair to say any hotel may be judged poorly during periods of construction, it would seem they way they handled the surrounding complaints was quite poor. The resort received many poor reviews while they were under renovations. Negative: Poor customer service during construction
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